Regardless of the size or type of your business, cash management plays a part in how efficiently your operations run. From handling customer transactions, opening and closing registers, and maintaining appropriate cash levels to securing cash for safekeeping, your staff is constantly interacting with the money that flows through your business.
As the pace of business continues to intensify, anything you can do to save your customers’ time and help them increase their productivity is going to surely win them over. One of the best ways financial institutions can do this for their retail clients is by offering them banking solutions that are easy to use, secure, and—most importantly—convenient.
Cash is the engine that runs your business; you use it to fuel growth, buy new stock, and invest in your employees. But when you’re focusing on the nuts and bolts of running a company, it can be difficult to give the right amount of thought and energy to cash management.
In a world where nearly half of the millennial generation is willing to pay a premium for same-day delivery, brick-and-mortar retailers are faced with the challenge of figuring out just how to compete with global firms for a customer’s business. In order to respond, businesses first need to understand the effect operational efficiency has on their bottom line and the role it plays in keeping customers coming back for more.
Like a steadily dripping faucet that slowly raises your utility bill, the average business lost 1.33 percent of its overall sales due to retail theft. While this figure may not seem like much, for a retailer bringing in the average revenue of $390,000 a year, that’s more than $5,000 that it may never get back.
Despite all of the hype of cryptocurrencies, mobile pay, and contactless payments, cash is still king for many businesses. But when it comes to handling, storing, and managing all of that money, businesses quickly notice that dealing with cash using only traditional methods can be rife with risk and inefficiencies.
Technology has been slowly assimilating into every part of our lives—making it easier to connect with friends, be productive anywhere in the world, and even order the once obscure with a few taps on a mobile device.
While an ATM outage in your fleet may never reach the scale that Wells Fargo experienced in early February 2019, the three days it took to fully resolve the issue highlighted just how important robust, timely customer service can be in delivering a quality customer experience. When an issue is identified somewhere in your ATM fleet, mechanisms should kick into action to resolve the issue as fast as possible. What sets some banks apart from others is how timely they’re able to resolve the issue.
In the world of business, after making a large purchase, your immediate next thought should be how to maximize your return on investment. Common sense, right?
