Ed BoydWith the end of another fantastic year, our CEO, Ed Boyd, held an internal company update that communicated our service performance for our more than 4000 customers in 2018 as well as our upcoming plans for 2019 and beyond. While we are planning for expansion and growth in 2019, our focus remains on customer experience and delivering results. To this end, Burroughs is currently making enhancements to our existing service solutions, including m-tech and strategic stocking locations. Our 2019 plans include a strong focus on Windows 10 testing and implementation for our customers, as well as diversifying our offerings. 

“We are looking forward this year to accelerate our vision to provide best in class service solutions and empowering self-service technology for all of our clients. We are excited to be rolling out significant improvements early this year for our mobile field service platform, our field parts planning solution, and within our logistics and distribution network. 2018 was a great year for both Burroughs and many of our customers; in 2019 we will continue to focus on service solutions which are tailored to support our customers’ future roadmap.